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Indian BPM industry is born with the Amex center
Raman Roy
people
John McDonald
places
Brighton, UK
Delhi
New Delhi
Phoenix, USA
organisations
Amex
year:
1987
1988
1989
1990
1991
1992
1993
1994
1995
TECHNICAL AND OTHER TERMS
Accounting
Bank reconciliation
Bank statement
Capability
Centers of excellence
Closing books
Competency
Corporate citizens
Fish bone analysis
India lab
International work
Korean Won
Process
Professional accountants
Reference number
Root causes
Six sigma
Truncated
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