Key strategies as CEO #2 -Focus on the top 2000 clients in TCS
Research focus on improving client IT process
Opening a Client Account
Early Client wins in Mindtree
Convincing Clients to Offshore to India
Anecdote on Delivering Value to Clients
A Defining Project for IIS Infotech with an UK Client
Hub & Spoke Data Link between Infosys and Its Clients
Times of India- Clients Force IT to Strengthen Data Security
Role of datacom in the growth of BPM industry
Key strategies as CEO #3 - Global Network Delivery Model
First Impression of Tata Consultancy Services
Dataquest- Tata on IBM Board
CEO challenges - Managing scale, regulations, IP-led revenues
Key strategies as CEO #1 - Creating a number of empowered small units in TCS
Dataquest- AMD Launches Software Division
Opening up new markets for TCS as head of sales
Sun Microsystem Enters India
Computer Culture in TCS in the 1970s
NIIT Geographic Expansion
Genesis of Microland in the Late 1980s
IIT Kanpur and Computer Science in India
NIIT's Entry into IT Services