Challenges in recruitment in the early days of BPM industry
Proving that voice-based processes can work from India
Strategies of NASSCOM for the future
What makes NASSCOM unique?
Genesis of Amex card processing in India
Genesis of Quattro
Moving high end business processing to India - how actuarial work came to GE India
The first project of Spectramind - Human Genome Project
Relevance of domain training - How credit card processing came to GE India?
Satellite connectivity in GECIS a game changer
Role of datacom in the growth of BPM industry
Where do you see Indian IT in 2040?
Creating a marketplace differentiation for GE Caps from India
Local IT innovations power BPM
Indian BPM industry is born with the Amex center
Genesis of GECIS
Growth and sale of Spectramind
Selling GECIS internally within GE and first project win
Attracting talent to Spectramind
Genesis of Spectramind
Process innovations: E mail replaces fax
The story of Indian Angel Network
Camaraderie in NASSCOM
Early days of Genpact and its listing in NYSE
Breaking the Videsh Sanchar Nigam Limited Monopoly and Improving Telecom Infrastructure
Launching New Minicomputers
The Role of Computer Society of India in Nurturing the Domestic IT Industry
Role of N. Vittal
HCL Days
The Early Days of HCL
Role of Multi Institutional Co-ordinated Project on Information Technology
Dataquest- The First Computer comes to India
Computing in IISc, ISI and TIFR in the Mid 1950s
Prof. V Rajaraman - My Reminiscences of SERC Formation