Breaking the Videsh Sanchar Nigam Limited Monopoly and Improving Telecom Infrastructure
Role of N. Vittal
Proving that voice-based processes can work from India
Genesis of Amex card processing in India
The first project of Spectramind - Human Genome Project
Indian BPM industry is born with the Amex center
Moving high end business processing to India - how actuarial work came to GE India
Strategies of NASSCOM for the future
Genesis of Quattro
Selling GECIS internally within GE and first project win
Genesis of Spectramind
What makes NASSCOM unique?
Process innovations: E mail replaces fax
Local IT innovations power BPM
Role of datacom in the growth of BPM industry
Relevance of domain training - How credit card processing came to GE India?
Challenges in recruitment in the early days of BPM industry
Genesis of GECIS
Attracting talent to Spectramind
Creating a marketplace differentiation for GE Caps from India
Growth and sale of Spectramind
Satellite connectivity in GECIS a game changer
Where do you see Indian IT in 2040?
The story of Indian Angel Network
Camaraderie in NASSCOM
The Role of Computer Society of India in Nurturing the Domestic IT Industry
Dataquest- Wipro Tech moves to Silicon Valley
Early days of Genpact and its listing in NYSE
Times of India- IT Firms Spread Forth to Derisk Ops
The story of Indya.com
Business India - Capgemini: The Cap is Getting Larger
Business India - Wipro: Sharing the Challenge
Dataquest- The First Computer comes to India
Dataquest- Citibank to Setup Unit at SEEPZ
Computing in IISc, ISI and TIFR in the Mid 1950s